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Home/Legal & policies

// Clear terms. Confident decisions.

Legal & Policies

Understand your service terms, privacy choices and support commitments in one place.

Last updated: 11 October 2026

All policies →Terms of ServicePrivacy PolicyAcceptable Use PolicyRefund & Cancellation PolicyService Level AgreementCookie Policy
POLICY / 01

Terms of Service

The terms for ordering, operating and ending a Rajshahi Colo infrastructure service.

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POLICY / 02

Privacy Policy

What information is involved when you browse, contact us or use our infrastructure services.

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POLICY / 03

Acceptable Use Policy

Practical rules that protect customers, our network and the people who use your services.

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POLICY / 04

Refund & Cancellation Policy

How to cancel a service, question an invoice or request a refund without leaving your data behind.

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POLICY / 05

Service Level Agreement

How availability commitments, incident handling and service-credit claims are defined for your deployment.

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POLICY / 06

Cookie Policy

Browser storage, appearance preferences and how to change your choices.

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Your order matters.

These policies explain our general framework. Your accepted quotation, invoice and written service schedule define the specific configuration, charges, cancellation arrangements and service-level commitments. Ask for clarification before placing an order.

Need clarification?

Ask about the policy or the written terms for your specific service.

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Rajshahi Colo

Enterprise Datacenter & Carrier-Neutral Infrastructure in Rajshahi, Bangladesh. High-performance BDIX NVMe colocation, dedicated servers, and cloud solutions.

Office Location
Rajshahi COLO HQ, ShekherChalk Ponchoboti, Rajshahi 6100, Bangladesh.
Hotline
+880 9644-228600
Support
[email protected]

Rajshahi Colo is a recognized official member of

BASIS e-CAB APNIC BTCL
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Hosting

  • BDIX VPS
  • Windows RDP
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  • Dedicated Servers
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Available Payment Methods: bKash, Nagad, Rocket, Visa, Mastercard, AMEX

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